Return & Shipping Policy

Shipping:

Enjoy free shipping on all helmets in most countries when you shop with us at Crazy Safety for your new helmet. You can use our shipping calculator at the shopping cart or check rates in the list below:

Our helmet inventory is stocked in both the USA and Germany, so we can offer fast delivery options no matter where you are located. We strive to ship orders the same day they are received, so you won't have to wait long to receive your bike helmet or biking accessories.

Don't forget to sign up for our newsletter to stay informed about sales and get useful tips on bike and child safety. We value our customers and love sharing valuable information with them.

European countries with Free shipping on orders above 40€ and delivery between 1-3 working days. If the order is less than 40€ shipping will be 9.95€

Austria, Belarus, Belgium, Czechia, Denmark, France, Germany, Hungary, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Ukraine, Andorra, Liechtenstein, Monaco

European countries without Free shipping and delivery between 3-7 days. Shipping cost is fixed fee of 9.95€ on all orders.

Switzerland, Norway, Bosnia & Herzegovina, Bulgaria, Estonia, Finland, Greece, Iceland, Ireland, Latvia, Lithuania, Romania

USA. Shipping is 9.95€ on orders below 40$ shipping takes 5 to 10 business days. Orders above 40$ have free shipping. Estates covered in the USA are:

Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Washington DC, Micronesia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Marshall Islands, Maryland, Massachusets, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Palau, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washingtong, West Virginia, Wisconsin, Wyoming

Return Policy

At Crazy Safety, we want to make sure you are completely satisfied with your purchase. If you are not happy with your new bike helmet or accesory, please contact us to see if there is anything we can do to help resolve the issue. We want to avoid unnecessary returns whenever possible, as they create additional emissions and contribute to environmental waste.

If you still wish to return your product, you may do so within 30 days of receiving it. In order for us to process the return, the product must be unused and in its original packaging. Once we have received and reviewed the returned product, we will issue a refund for the total amount of the product. Please note that original shipping costs are non-refundable.

To initiate a return, please fill out this form to provide us with your order number and the reason for the return. This will help us process your return efficiently and issue your refund as quickly as possible.

We appreciate your business and your commitment to responsible shopping. If you have any questions or concerns, please don't hesitate to contact us. We're here to help!

Have a happy and safe day!

Thanks for choosing Crazy Safety!